Sometimes the dates gives the positive result immidaately, but sometimes only problems It was with Petro like this.

"oh.. Petro.. can you send me a screenshot of your messages, so that I would have the opportunity to assess the situation and talk to the nursery about the current situation. due to the prescription of time, nothing can happen either for the exchange or cancellation but, I will talk with Yulia about the current situation. Thank you for trusting a helpful service. Sincerely,! Elena-